FAQ

What kinds of assets can I buy/sell on Tradible? On Tradible, you can buy and sell both tokenized and physical collectible assets, such as trading cards, fine art, and other valuable items. While you can purchase and resell tokenized collectibles from the marketplace, only tokenized assets can be listed by users for verification and authenticity purposes.

What payment methods are accepted on Tradible? Tradible accepts major credit cards, debit cards, and cryptocurrency payments for transactions on the platform.

Can I view the market value of an asset before buying? Yes, Tradible provides a fair market value estimate for each asset, based on recent sales data and market trends.

How is the condition of physical assets determined? Physical assets listed on Tradible are vetted and categorized for their condition, ensuring that they are of high quality and retain value.

Tokenization, Vaulting, and Redemption

How does asset redemption work? To redeem an asset, visit Tradible and click the 'Redeem Assets' button.

• Provide details about your assets and download a prepaid insured shipping label.

• For users within the U.S., drop off the package at your local USPS.

• International users should refer to the shipping page for additional instructions. Alternatively, you can ship directly to the vault from another marketplace.

Once your asset arrives at the vault, it will be authenticated and tokenized. The corresponding digital token will be added to your Tradible inventory, allowing you to track, trade, and engage with other collectors.

Are the assets on the marketplace redeemable? Yes, all assets listed on the marketplace are redeemable at any time.

• For assets you own, a redemption button will be available in your inventory.

• We recommend redeeming multiple assets to save on shipping fees.

You can also access the redemption request forms directly on Tradible.io.

Can I redeem tokenized assets? Yes, tokenized assets can be redeemed, but there is a minimum of 50 assets per redemption request. This ensures cost-effective operations for all collectors.

Where is my asset stored? All assets are stored securely with our vaulting provider in North America, under bank-grade security.

Who pays for shipping?

• For users within the United States, we cover the cost of shipping your assets to the vault.

• International users will incur a shipping fee, but we do not profit from this fee.

• Upon redemption, shipping costs will be charged to the redeemer based on location and distance from our vault.

Do you ship internationally? Yes, Tradible offers international shipping. Shipping fees and delivery times vary depending on the destination.

How quickly will I receive my digital token after sending in my physical asset? The turnaround time depends on how quickly your asset reaches the vault. Once stored, the corresponding digital token will be generated and deposited into your Tradible account, typically within one week. Please note that processing times may vary slightly depending on our vault provider.

How do I receive income earned from my collectible? When you submit an asset to Tradible, your account will be credited as the "originator" of that asset. After the first sale, you will receive 1.25% of the revenue from each subsequent resale of the asset, as long as the asset remains in the Tradible vault. Example: If you submit a rare trading card, you will receive the full proceeds from its initial sale. Each time the asset is resold, you’ll earn 1.25% of the sale price.

Note: This does not apply to assets purchased through slab drops.

Got questions? Connect with our community on Discord and Twitter, or reach out to us directly at [e-mail].